Terms & Conditions

1. General

By accessing and using the Lucky Chicken website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

2. Nature of Service

Lucky Chicken is an entertainment-based digital experience that offers users a chance to unlock a virtual reward reveal after completing a payment.

• Rewards are promotional and illustrative in nature

• This is not a game of skill or gambling

• Outcomes are pre-determined or randomized for entertainment purposes only

3. Payment & Access

• Users may be required to make a one-time payment of ₹199 to unlock the reward experience

• Payments are processed via third-party payment providers

• Lucky Chicken does not store or process payment information directly

Once payment is completed, users are instructed to return to the website to continue the experience.

4. Rewards & Cashback

• Rewards shown on the website (including cashback amounts) are non-guaranteed

• Reward values may vary and are subject to availability

• Cashback, if applicable, may be credited via third-party platforms and can take time to process

• Lucky Chicken is not responsible for delays or failures caused by external payment or reward partners

No Refund Policy

All payments made on Lucky Chicken are final and non-refundable, including but not limited to:

• Change of mind

• Accidental payments

• Perceived dissatisfaction with rewards

By proceeding with payment, users acknowledge and accept this policy.

User Responsibility

Users agree that:

• They are participating voluntarily

• They understand the nature of the experience

• They will not misuse, exploit, or attempt to manipulate the website or its flow

Any misuse may result in restriction of access.

Limitation of Liability

Lucky Chicken shall not be held liable for:

• Any direct or indirect loss

• Technical issues or interruptions

• Payment gateway errors

• User misunderstanding of the experience

Use of the website is at the user’s own risk.

Changes to Terms

Lucky Chicken reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Contact

For any questions or concerns regarding these Terms & Conditions, users may contact the site administrator through the provided contact method.

Privacy Policy

1. Introduction

Welcome to Lucky Chicken. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

By accessing or using Lucky Chicken, you agree to the practices described in this policy.

2. Information We Collect

We collect minimal information, only what is necessary to operate the experience.

a. Personal Information

We do not directly collect personal details such as:

• Name

• Address

• Phone number

• Bank or card details

All payments are handled securely by third-party payment gateways.

b. Automatically Collected Information

We may collect basic technical data such as:

• Device type

• Browser type

• IP address

• Pages visited

• Time spent on the website

This information is used only to improve website performance and user experience.

3. Payment Information

• Payments are processed by third-party payment providers

• Lucky Chicken does not store or access your card, UPI, or banking details

• Payment providers operate under their own privacy and security policies

4. Use of Information

We use collected information to:

• Operate and maintain the website

• Improve user experience

• Monitor performance and prevent misuse

• Ensure smooth reward reveal flow

We do not sell, rent, or trade user data to third parties.

5. Cookies

Lucky Chicken may use cookies or similar technologies to:

• Remember basic user interactions

• Analyze traffic and usage patterns

You may disable cookies in your browser settings, though some features may not work as intended.

6. Third-Party Services

Our website may include links or integrations with third-party services such as:

• Payment gateways

• Analytics tools

We are not responsible for the privacy practices of these third-party services.

7. Data Security

We take reasonable measures to protect the information available to us. However, no method of transmission over the internet is 100% secure.

Users acknowledge that they use the website at their own risk.